About Us
We started back in 2009 with one technician; Omar, we have one goal that is slowly materializing into a mere dream. here in LAtinosPC we want to bring families and individuals, the experience of a fully working computer system; laptops and desktops, home and personal computer devices.
The computer services offered are mostly on-site and remote. Hello! My name is Miguel Omar, I started this career while still in high school, and attending adult school evening computer classes. After highschool I attended College for a couple of semesters. My professional career is built on experience and not entirely reliant formal education. I do have plans to go back to school and at least attain some sort of IT Certificate.
At the start I did IT work for family and friends, fixing their computers, and eventually friends of friends and their families. Then the computers were from small local businesses. I mostly helped with their IT crisis and their day-to day configuration needs. I entirely gained customers from word-to-mouth recommendations and ads in The Inland Empire Computer Services section of Craigslist. Currently I am the IT person for an electronic refurbisher in Chino CA. I love logistics and currently I am learning all that.
Our services are 100% Satisfaction Guarantee and include a 90 Days Service Package, unfortunately we offer no refunds.
We build simple personalized websites with a unique design for a flat rate! We are located in the city of Pomona, and will travel to LA county, SB county, RV county and OC.
Mission Statement
Our goal is to provide you and your company with outstanding service. We're dedicated to enhancing your experience through effective marketing, customer-friendly retention strategies, and maintaining top-notch quality control.
We're dedicated to simplifying technology for your technological needs. Our specialization provides tailored computer services for home users, and ensure a seamless experience. Our remote support is designed to be user-friendly, making tech issues a thing of the past. Additionally, we excel in fostering strong business relationships and driving advancements in technology solutions, making your journey with technology smooth and accessible. In other words we care!
Company History
LAtinosPC founded in 2021, initially as a sole proprietor the site has been live since 2017. The founder Omar has gone through a lot of changes in the business. And the goal for this company is simple, reachable and profitable.- Our main objective is to provide the best informative service available to the community.
- To generate substantial market share so that LAtinosPC is a common name.
- Constant growth in sales from start up through the years.
- To generate customer satisfaction so that at least 40% of our customer base is repeat business.
1.1 Objectives
1.2 Mission
Our goal is to set the standard for on-site computer solutions, and responsive site development through fast— on-site service and response. Our customers will always receive one-on-one personal attention at a very competitive rate. Also, we offer the highest quality of customer service available. Our employees will receive extensive training, a great place to work, fair pay, benefits, and incentives to in order for them to use their own good judgment to solve customers' problems.
1.3 Keys
2.1 Company Ownership
LAtinosPC was initially envisioned as an LLC in the owner's home. However, recent feedback from our marketing outreach has suggested a much higher growth potential than originally imagined, and LAtinosPC will be reformed as an S Corporation with plans for the future. This change will provide the possibility for outside investment, additional legal protection for the owner, and will also streamline the financial operations of the company (as we expand the personnel to 5 people within the next three years), the ability to lease a separate space for offices, and purchase company vehicles, hardware and software. The owner, Omar Garcia, has 10+ years of experience in the fields of In-home sales, technical support, web development, networking, computer training and repair currently he is gaining experience in the logistics industry. Omar has also operated a similar profitable business under a partnership in Ontario Ca (Solid State Computer Repair), and understands the computer needs of small businesses, and their rapidly technology adopting clientele.