HP All-in-One | PC Troubleshooting Guide
This is the computer I am working on: HP 24-df1224.
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I needed to clean this computer. Since the drive was encrypted with Bitlocker, and I did not have the key.
During the Windows installation, the drive was not recognized by the installer.
The drive showed up fine in the BIOS. I tried cleaning the drive with another bootable hard drive software, but the same thing happened; the drive was unrecognized by the software.
After a bit of research, the solution is online, but it was not as straightforward as I would've hoped. Here is the source.
I'm putting together this guide in the hopes that anyone else facing the same issue can resolve it just as I did.
Step One
Download the .exe from Intel® Rapid Storage Technology Driver Installation Software with Intel® Optane™ Memory (10th and 11th Gen Platforms).
On the page, it notes how to extract a .zip from the .exe. On the right side of the page, there is a documentation page. Click on the README and go all the way to 6.3 Pre-Installation of INTEL(R) RST driver using the "Load Driver" Method.
In the folder where you downloaded the .exe file, open Command Prompt or PowerShell,
and type:
./SetupRST.exe -extractdrivers SetupRST_extracted
.
Run the program and close the command prompt when done.
The folder should now be in the same location as the .exe file you downloaded from Intel.
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Step Two
Go to the Windows installation window, and load the driver. As shown in the pictures.
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
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Step Three
Proceed to Install Windows.
Tags
Windows install does not recognize the hard drive, SSD does not show up on Windows install, HP AIO can't install Windows, Intel-Based hard drive issue, Windows installation does not recognize my drive but the BIOS does.
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